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Privacy Policy

Effective Date: March 19, 2024

Welcome to InfoTracer, a public records search service provided by InfoPay, Inc. ("we," "us," or InfoPay, Inc.). InfoPay, Inc., together with its affiliates and subsidiaries, has created this Privacy Policy to apply to all users and clients of our website ( and the associated products, services, data, information, and materials offered therein (collectively, the "Services").

This Privacy Policy is part of and supplements the InfoPay, Inc. Terms of Service (the "Terms"), available here:


This Privacy Policy applies only to your use of the Services and was last updated as of March 19, 2024. InfoPay, Inc. may revise this Privacy Policy at any time and such revision shall be posted here and accessible via this link: Any revision and/or addition to this Privacy Policy shall become effective and binding on you when you continue to use the Services on or after the effective date of such revision and/or addition.

Depending on where you live, you may be entitled to certain individual rights with respect to some or all of your personal information. Please see the Notice of Privacy Rights for Residents of Certain U.S. States section of our Privacy Policy for more information related to privacy rights that may be applicable to you.

1. Information Collection

When you use the Services, we may collect the following categories of personal information about you, which are described in more detail below. All of the information listed below is hereinafter referred to as "Information."

Categories of Information We CollectExamplesHow We Use Your Information
Individual identifiers
  • Name
  • Email address
  • Physical billing address
  • Phone number
  • Business name
  • Demographic information you choose to provide such as age or date of birth
  • To operate and improve the Services and products and content therein
  • To create and maintain an account for you to allow you to purchase and use the services we make available on the Services
  • To provide you with information, products, or services that you request from us, or that may be of interest to you
  • To send administrative information to you, for example, information regarding the Services and changes to our terms, conditions, and policies. (Because this information may be important to your use of the Services, you may not opt out of receiving these communications.)
  • To manage, improve, and foster relationships with third-party service providers, including vendors, suppliers, and parents, affiliates, subsidiaries, and business partners
  • To comply with our Terms
  • To comply with any applicable laws and regulations and respond to lawful requests
  • For any other purposes disclosed to you at the time we collect your Information and/or pursuant to your consent
Payment and transaction information
  • Credit card number
  • Name
  • CVV code
  • Date of expiration
  • To create and maintain an account for you to allow you to purchase and use the services we make available on the Services
  • For any other purposes disclosed to you at the time we collect your Information and/or pursuant to your consent
Communications with us, preferences, and other Information you provide to us
  • Messages, opinions, and feedback that you provide us
  • Your user preferences (such as in receiving updates or marketing information)
  • Other Information that you share with us when you contact us directly (such as for customer support services)
  • To operate and improve the services and products and content therein
  • To provide you with information, products, or services that you request from us, or that may be of interest to you
  • To respond to your comments, inquiries and questions and provide customer services
  • To deliver a more personalized experience based on your preferences
  • For general or targeted marketing and advertising purposes, including sending you promotional material or special offers on our behalf or on behalf of our marketing partners and/or their respective affiliates and subsidiaries and other third parties, provided that you have not already opted out of receiving such communications
  • For any other purposes disclosed to you at the time we collect your Information and/or pursuant to your consent
Additional Information
  • Additional Information as otherwise described to you at the point of collection or pursuant to your consent
  • To operate and improve the services and products and content therein
  • For any other purposes disclosed to you at the time we collect your Information and/or pursuant to your consent
Information we may automatically collect about you
  • IP address
  • Date and time of your visit or use of our Services
  • Domain server from which you are using our Services
  • Type of computer, web browsers, search engine used, operating system, or platform you use
  • Data identifying the web pages you visited prior to and after visiting our website or use of our Services
  • Your movement and activity within the website, which is aggregated with other information
  • Geographic data such as country or region
  • Mobile device information, including the type of device you use, operating system version, and the device identifier (or “UDID”)
  • To operate and improve the services and products and content therein
  • To provide you with information, products, or services that you request from us, or that may be of interest to you
  • To understand and analyze information related to the number and type of visitors that browse and use the Services
  • To maintain, improve, customize, or administer the Services, perform business analyses, or other internal purposes to improve the quality of our business, the Services, resolve technical problems, or improve security or develop other products and services
  • For analytics for business purposes and business intelligence
  • For any other purposes disclosed to you at the time we collect your Information and/or pursuant to your consent
Information we receive from third parties
  • Information appearing in publicly available records that matches user searches
  • To operate and improve the services and products and content on our platforms

2. Usage of Cookies and Other Network Technologies

We and/or certain service providers operating on our behalf may collect information about your activity, or activity on devices associated with you over time, on our sites and applications, and across non-affiliated websites or online applications. We may collect this Information by using certain technologies, such as cookies, web beacons, pixels, and other similar technologies. Third-party service providers, advertisers, and/or partners may also view, edit, or set their own cookies or place web beacons.

2.1 Cookies.

The Services use "cookies" and other web tracking tools to enhance your online experience with us. We may store information about you using the cookies on our website. A cookie (also called web cookie, Internet cookie, browser cookie, or simply cookie) is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. We use cookies to improve your site experience, to assess content usage, to distinguish you from other users of our Services, and to support the marketing of our Services.

You can adjust the cookies we collect by visiting the Cookie Notice, available at You are free to decline to accept cookies, but by doing so, you may not be able to take full advantage of our Services and all of our offerings. Certain of the cookies are necessary in order for the Services to function. In certain circumstances, we may link the information we store in cookies to personal information you submit while using the Services.

Further, if you want to delete any cookies that are already on your computer, please refer to the file management software to locate the file or directory that stores cookies under the following file names. Other information on deleting or controlling cookies is available at

2.2 GIFs.

We or our service providers may also use "pixel tags," "web beacons," "clear GIFs," "embedded links" and other commonly-used information-gathering tools in connection with some website pages and HTML-formatted email messages. We use these tools for such purposes as compiling aggregate statistics about Services usage and response rates. A pixel tag is an electronic image (often a single pixel), that is ordinarily not visible to website visitors, and may be associated with cookies on visitors’ hard drives. Pixel tags allow us and our service providers to count users who have visited certain pages of the website, to deliver customized services, and to help determine the effectiveness of our website and services. When used in HTML-formatted email messages, pixel tags can inform the sender of the email whether and when the email has been opened.

2.3 Clickstreams.

As you use the Internet, you leave a trail of electronic information at each website you visit. This information, which is sometimes referred to as "clickstream data," can be collected and stored by a website’s server. Clickstream data can reveal the type of computer and browsing software you use and the address of the website from which you linked to the website. We may use clickstream data as a form of non-personal information to determine how much time visitors spend on each page of our Services, how visitors navigate through the Services, and how we may tailor our web pages to better meet the needs of visitors.

2.4 Advertising.

Note that we may use cookies and other technologies for purposes of online advertising. This means that when you use the Services, we or third-party ad servers, ad network providers, or advertisers (collectively "Ad Providers") may use cookies that they collect or that we provide to them. Such Ad Providers may collect information about your use of the Services or your online activities over time and across different websites and devices. Collected information may include the content you viewed, the date and time that you viewed this content, and the website that referred you to the Services. This information may be associated with your unique browser, device identifier, or IP address. Ad Providers may provide you with advertisements that you may see on the services or on affiliated websites. To improve the relevancy and help measure the effectiveness of such advertisements, the Ad Providers may use cookies, web beacons, clear GIFs, or similar technologies. These practices help tailor advertisements that are relevant and of use to you. You may control or opt out of such advertising by changing the cookie settings in your browser as described above.

Our use of online tracking technologies may be considered a "sale" or "sharing" under certain laws. To the extent that these online tracking technologies are deemed to be a "sale" or "sharing" under certain laws, you can opt out of these online tracking technologies by submitting a request here.

3. Do Not Track Notice

Many modern web browsers give you the option to send a "Do Not Track" signal to the websites you visit, indicating that you do not wish to be tracked. At this time, the Services do not specifically respond to "Do Not Track" signals.

We encourage you to review the privacy policies of our third-party advertisers and analytics service providers to learn about your choices about information they collect from you. In addition, the Network Advertising Initiative offers information about some of the Internet advertising companies we may use, including how to opt out of interest based advertising they deliver. For all the details, including how to turn on Do Not Track, visit

4. Information Sharing or Disclosure

We may share and/or disclose your personal information as set forth in this Privacy Policy in the following circumstances:

  • With Your Consent. We may share personal information with your consent.
  • For Legal and Administrative Reasons. We may disclose your personal information without notice: (i) as may be required by law (e.g., in response to a court order or subpoena, or in response to a law enforcement agency request); (ii) to protect our organization or others from injury (e.g., when we believe that someone is causing, or is about to cause, injury to or interference with the rights or property of another); (iii) as necessary to comply with applicable law; (iv) to enforce or apply our Terms of Service.
  • Third-Party Service Providers. We may share your personal information with persons or organizations with whom we contract to carry out internal and external site operations or as necessary to render the Services. Additionally, we may also exchange personal information with third parties for fraud protection and credit risk reduction.
  • Aggregate Sharing. We may share anonymous, deidentified aggregate information with third parties, including affiliated and non-affiliated organizations such as advertisers.
  • Business Transfers. Finally, we may transfer your personal information to our successor-in-interest in the event of an acquisition, sale, merger, or bankruptcy. In the event we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, any personal information we have on record will likely be among the assets transferred. The transferred personal information will remain subject to the provisions of this Privacy Policy as it is updated from time to time.
  • Information Shared with our Subsidiaries and Affiliates. We may share your personal information with our subsidiaries and affiliates. If you do not want us to share your personal information with our subsidiaries and affiliates, please email us at

5. Other Ways Personal Information Could Be Shared

You may elect to share certain personal information with individuals (e.g., other members) or with the public via your use of the website or the Services. In this case, you will control such sharing via settings that we provide on your account. For example, the website may make it possible for you to publicly share information via social media such as Facebook or Twitter.

Be aware that when you choose to share information with friends, professionals, public officials, or with the public at large, you may be disclosing sensitive information, or information from which sensitive information can be inferred. Always use caution when sharing information through the website. You understand and agree that we are not responsible for any consequences of your sharing of information through and beyond the website.

6. Access and Control of Your Information

6.1 Accessing, Correcting, and Deleting Your Personal Information.

To the extent state laws provide users with certain data subject rights, we will honor those rights following proper authentication and verification. Please see the Contact Us section below for more information.

7. Notification Options

7.1 Notifications and Alerts.

If you choose to make purchases on the Services, you agree that we may contact you by email as set forth herein, including by sending a welcome email including information about your purchase and account. We will also periodically send you alerts regarding updated results for searches you have previously conducted, and updated information about the subject of your search.

7.2 Notification Opt-In.

We may offer you the ability to opt in to receive marketing communications from us about new or upcoming products or services, and promotional materials and offers from us as well as from our subsidiaries, marketing partners, advertisers, and other third parties we may partner with. We may offer these notifications via email, via browser notifications, or both. You may opt out of receiving these notifications as described below.

7.3 Email Notification Opt-Out.

If you no longer wish to receive marketing email or promotional communications from us, you may opt out of receiving them as instructed in each email. Be advised that you may not opt out of receiving administrative email notifications from us related to technical support or customer services requests, billing and subscription issues, search alerts, or changes to the Terms or Privacy Policy.

7.4 Browser Push Notification Opt-Out.

By using our Services, you agree that we may provide browser push notifications. We may use a third party to provide these push notifications, which the third party will receive certain information related to you, including your IP address, your device identifier, and your geolocation. As part of these push notifications, the third party may provide advertisements and/or information related to our Services to you on other related websites.

If you no longer wish to receive browser push notifications, you may opt out of receiving them by using the instructions at the following links:

7.5 Opting Out of Direct Marketing.

To exercise choices regarding the marketing information you receive, you may also review the following links:

8. Links To Third-Party Sites

Occasionally, at our discretion, we may link to third-party sites or content on third-party sites not owned or controlled by us, including links to Social Media Platforms such as Facebook, Twitter, and Instagram. We may do this for the convenience of you and other users of the Services, but we do not have control over the operation of these third-party websites. This Privacy Policy applies only to personal information collected by our Services. Third-party sites have their own privacy practices and may or may not publish separate and independent privacy policies. We have no responsibility or liability for the privacy and security practices and activities of these third-party sites, including social media platforms. Links to any of these third-party sites and Social Media Platforms do not constitute or imply an endorsement or recommendation by us of the third-party site, Social Media Platform, and/or content.

If you visit a third-party site that is linked to our Services, you should review the privacy policies posted on these third-party sites before providing any personal information.

9. Information Security and Storage

9.1 Security.

We use commercially reasonable measures to provide the Services. However, you acknowledge that no security safeguards or method of transmission over the Internet are completely secure, and although we believe the measures implemented by us reduce the likelihood of security problems to a level appropriate to the type of data involved, we cannot guarantee the security of your personal information transmitted to or from our Services. Any transmission of personal information is at your own risk. We do not guarantee that your personal information will not be misused by third parties. We are not responsible for the circumvention of any privacy settings or security features. You agree that we will not have any liability for misuse, access, acquisition, deletion, or disclosure of your personal information.

The safety and security of your personal information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

If you believe that your personal information has been accessed or acquired by an unauthorized person, you must promptly Contact Us so that we can quickly take necessary measures.

9.2 Storage.

We store personal information for as long as reasonably required for its purpose or for any additional period required or allowed by applicable law (if any). The length of time for which we retain personal information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws.

10. Geographic Location of Data Storage and Processing

The Services collect personal information and processes and stores that personal information in databases located in the United States. If you are visiting the Services from a country outside the United States, you should be aware that you may transfer personal information about yourself to the United States, and that the data protection laws of the United States may not be as comprehensive as those in your own country. By visiting the Services and submitting any personal information you consent to the transfer of such personal information to the United States.

11. Notice of Privacy Rights for Residents of Certain U.S. States

Residents of certain U.S. states may have rights and choices regarding their personal information. To the extent any data protection law applies to our collection of your personal information, this supplemental section of our Privacy Policy outlines the individual rights you may be entitled to and how to exercise those rights.

Depending on where you live and subject to certain exceptions, you may have some or all of the following rights.

  • Right to Know and Access. You may have the right to request that we confirm whether we process your personal information, and to request information about our collection and use of your personal information, including whether we sell or share your personal information. You also have the right to request access to personal information we may process about you.
  • Right to Data Portability. Where the processing is carried out by automated means, and subject to certain exceptions, you may have the right to request and obtain a copy of your personal information that you previously provided to us in a portable format. In addition, to the extent technically feasible, you may have the right to obtain your personal information in a readily usable format that allows you to transmit the personal information to another data controller without hindrance.
  • Right to Request Correction of Inaccurate Personal Information. To the extent that we may maintain inaccurate personal information, you may have the right to request that we correct such inaccurate personal information, taking into account the nature of the personal information and the purposes of the processing of the personal information.
  • Right to Request Deletion. You may have the right to request that we delete certain personal information or records provided by or obtained about you, with certain exceptions and limitations as allowed under law.
  • Right to Opt Out of the Sale and Sharing of Personal Information. You may have the right to opt out of the processing of your personal information for the purpose of selling or sharing your personal information for cross-context behavioral advertising. We do not sell or share your personal information.
  • Right to Opt-Out of the Use of Personal Information for Targeted Advertising and Profiling. You may have the right to opt out of the processing of your personal information for purposes of targeted advertising or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. We do not use your Information for targeted advertising or profiling purposes.
  • Right to Limit Use and Disclosure of Sensitive Personal Information. You may have the right to request that we limit the ways we use and disclose your sensitive personal information to uses which are necessary for us to perform the Services, or deliver the goods reasonably expected by you, or as authorized by law.
  • Right to Non-Discrimination. You may have a right to not be discriminated against in the Services or quality of Services you receive from us for exercising your rights. We will not discriminate against you for exercising any of your rights in this section including denying goods or Services, charging different prices or rates for goods or Services, or providing a different level of quality of goods and Services. However, we may offer a different price, rate, level, quality, or selection of goods or Services, including offering goods or Services for no fee, if you have exercised your right to opt-out.
  • Right to Disclosure of Direct Marketers. You may have a right to know the categories and names/addresses of third parties that have received personal information for their direct marketing purposes upon simple request, and free of charge.
  • Right to Appeal. You may have the right to appeal our denial of any request you make under this section. To exercise your right to appeal, please submit an appeal request via the information in the How to Contact Us section below or using the Your Privacy Choices form. Within the certain timeframe of receipt of your appeal, as proscribed by the applicable law we will inform you in writing of any action taken or not taken in response to your appeal, including a written explanation of the reasons for the decisions. If we deny your appeal, you may contact the Attorney General or another authority which we will help you identify.

To learn more about whether you are guaranteed certain rights, or to submit a request to exercise your rights, please contact us using any of the methods in the How to Contact Us section or using the Your Privacy Choices form.

12. Children’s Information

This Services are not intended for use by persons under the age of eighteen (18). We do not knowingly collect any personal information from anyone under thirteen (13) years old. In the event that we discover that a person under the age of thirteen (13) (or a higher threshold where applicable) has provided personal information to us, we will take steps to comply with any applicable legal requirement to remove such personal information.

Contact us if you believe that we have mistakenly or unintentionally collected personal information from a child under the age of thirteen (13).

13. Exercising Your Data Subject Rights

To exercise any of the rights described above, please submit a verifiable consumer request to us via the methods described below:

Only you or your authorized agent may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. You may only make a consumer request for access or data portability twice within a twelve (12) month period. The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information, or an authorized representative; and
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

To help protect your privacy and maintain security, if you request access to or deletion of your personal information, we will take steps and may require you to provide certain information to verify your identity before granting you access to your personal information or complying with your request. In addition, if you ask us to provide you with specific pieces of personal information, we may require you to sign a declaration under penalty of perjury that you are the consumer whose personal information is the subject of the request. If you designate an authorized agent to make a request on your behalf, we may require you to provide the authorized agent written permission to do so and to verify your own identity directly with us (as described above).

14. Difficulty Accessing Our Privacy Policy

Individuals with disabilities who are unable to usefully access our Privacy Policy online may contact us to inquire how they can obtain a copy of our policy in another, more easily readable format.

15. How to Contact Us

If you have any questions or concerns about this Privacy Policy or any InfoTracer product or service offered by InfoPay, Inc., please click here to contact us, email us at, call us at (800) 791-1427, or write:
227 Lewis Wharf
Boston, MA 02110

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  • 227 Lewis Wharf. Boston, MA 02110